firetruck and fire hose on the ground

Your Sovereign claims experience

At Sovereign when you have a claim, we promise to provide an exceptional claims experience. Our experienced claims team will handle your claim efficiently and keep you informed throughout the process. Our goal is to support you to get your business back up and running.

Contact your insurance broker

Call 1-833-376-8436 if you require immediate assistance during business hours

Sovereign's claims process

  • Step1

    Report

  • Step2

    Review

  • Step3

    Evaluate

  • Step4

    Settle

Step 1: Report

Report your claim to your broker

We encourage you to contact your broker, so they can help you report your claim and protect your business from further loss.

If you experience a loss, here are some steps to take:

  • Take reasonable measures to protect your property from further damage
  • If needed, report the incident to the authorities (e.g. Police, Fire, Ministry of Environment, etc.)
  • Document the details of your loss and be sure to include date, time, location, contact information, witness testimonial, etc.
  • If relevant, take photos and/or video to help explain the circumstances

 

And if you need extra help, contact us directly and we can get someone out quickly to assist.

Step 2: Review

Step 3: Evaluate

Step 4: Settle