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Claims Ombudsman

If you’re experiencing issues resolving a concern or complaint about a claim, please contact Sovereign’s Ombuds Office. We believe your experience matters and will do all that we can to ensure your concern is dealt with in a fair and timely manner.
Toronto Ombuds Office
Available From 8AM - 4PM ET
Address 1400 - 1 York St.
Toronto ON M5J 0B6
Phone 416-673-5068


Please note that Sovereign Insurance no longer administers claims for SOVCO Life – these policies are now managed by Manulife. For inquiries about your policy or to submit a claim, please contact:
Montreal SOVCO Life
Monday to Friday 8:30AM - 7:00PM ET
Address 900 de Maisonneuve Blvd W
Montreal QC H3A 0A8

Media Relations

We love to get the word out about the experience of doing business with Sovereign Insurance, and the impact we make through our services, products and partnerships. For information, media inquiries or to schedule an interview, don’t hesitate to get in touch.
Toronto Jennifer Peckett
Available From 9AM - 5PM ET
Address 1400 - 1 York St.
Toronto ON M5J 0B6
Phone 416-579-4990

Our Offices


1810 – 475 Howe St.
Vancouver, BC, V6C 2B3

Toll free: 1-800-663-1924
Meet the team


3700 - 520 3rd Ave SW
Calgary, AB, T2P 0R3

Phone: 403-298-4200
Toll free: 1-800-661-1652
Meet the team


1110 – 220 Portage Ave.
Winnipeg, MB, R3C 0A5

Toll free: 1-800-268-0393
Meet the team


1400 – 1 York St.
Toronto, ON, M5J 0B6

Toll free: 1-800-365-4430
Meet the team


2580 - 900 boul. de Maisonneuve Ouest
Montréal, QC, H3A 0A8

Toll free: 1-877-847-8615
Meet the team


900 – 1791 Barrington St.
Halifax, NS, B3J 3K9

Toll free: 1-800-565-0234
Meet the team

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