Phishing is a technique where cybercriminals send fake emails, texts or websites that look like legitimate correspondence to manipulate employees into gaining access to corporate systems or information.

Key characteristics include:

• Tries to trigger a quick reaction from you
• Provides a link to a separate website
• Typically asks you to "update", "validate" or "confirm" private information
• Often imitates an official sender (e.g. your company or government or financial institution)